Privacy Policy
Effective Date: 24th December 2024
At Skill Sprigs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in compliance with Singapore’s Personal Data Protection Act (PDPA).
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit/debit card details or other payment methods (processed securely).
- Usage Information: Data on how you interact with our website, such as IP addresses and browsing history.
- Other Voluntary Information: Details you provide during workshop sign-ups, surveys, or communications.
2. How We Use Your Information
We use your personal data to:
- Process workshop bookings and payments.
- Respond to inquiries and provide customer support.
- Send updates about workshops, promotions, and events (with your consent).
- Improve our website and workshop offerings.
- Comply with legal obligations.
3. Data Storage and Security
We ensure your data is stored securely, using appropriate technical and organizational measures to prevent unauthorized access, alteration, or disclosure. Payment information is processed via secure payment gateways and is not stored on our servers.
4. Sharing of Information
Your personal data will only be shared:
- With trusted third-party service providers for purposes such as payment processing and marketing (bound by confidentiality agreements).
- When required by law or to protect our legal rights.
We do not sell or rent your personal information to any third parties.
5. Your Rights
Under Singapore’s PDPA, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to your personal data.
- Withdrawal of Consent: Opt out of marketing communications or other data uses where consent was given.
To exercise your rights, please contact us at info@skillsprigs.com or call +65 6449 0966.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand user behavior and improve our services. You may disable cookies through your browser settings, but this may affect website functionality.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- Email: info@skillsprigs.com
- Phone: +65 6449 0966
- Address: 15 Siglap Rd, #01-07 The Mandarin Gardens, Singapore, 448912
We are committed to addressing your concerns promptly and transparently.
Thank you for trusting Skill Sprigs with your personal information.